The real estate industry has changed dramatically in the past few years. The explosion of information available on the Internet, fast-paced lifestyles and the expectations of consumers have made the services offered by local real estate offices quite different from those buyers and sellers may have received only a few years ago. Coldwell Banker Residential Brokerage offers so many services, it’s sometimes hard for a home buyer or seller to appreciate the scope of what is available.
The Coldwell Banker Full Service Marketing System™ is a multi-level approach to real estate service. The most recent level is the Limited Service category, which pertains to “less than full service or e-commerce companies.” These companies offer limited exposure, networking, and cooperation. Services may be limited to a yard sign and Internet exposure with home showings and negotiations left up to the seller.
The foundation level is the service that is fairly standard for our industry. For sellers, almost every real estate office will enroll the house in the multiple listing service, put up a yard sign (if allowed by the town), and hold an open house for other brokers. A price analysis and property fact sheet is usually prepared, and guidelines are provided for preparing the property so it shows well. Some newspaper advertising is done and the house is usually placed on the Internet. Coldwell Banker Residential Brokerage does a better job of providing these basic services than any other real estate company.
Coldwell Banker Residential Brokerage knows that is not enough for the customer who expects genuine Full Service.
We deliver a higher level of service. This is the service that is unique to Coldwell Banker. This level of service includes Coldwell Banker Mortgage, which helps prospective buyers obtain the financing to purchase a house. Coldwell Banker Home Protection Plan, Homeowner’s Insurance and our Concierge Service have been designed to enhance the home buying and selling process.
Homes are marketed on multiple Web sites…ColdwellBankerMoves.com, ColdwellBanker.com, Realtor.com are the three that all properties appear on. Open houses will also appear on OpenHouse.com. And properties listed over $400,000 will also appear on the New York Times’ Web site — NYTimes.com. The listings will remain there until they are sold. Homes are also promoted to our expansive network of Sales Associates on our Intranet site, EverythingColdwellBanker.com.
But that's not all. The Full Service Marketing System™ includes the unique approach to marketing that only your Coldwell Banker Residential Brokerage professional can provide a home seller. It may call for the specialized marketing provided by Previews, our division for luxury homes. Sales Associates can describe the original thinking that will go into the specialized marketing of a home. Coldwell Banker Residential Brokerage supports the Sales Associates in providing the training and framework for unique and effective marketing. Another level of service is the Concierge Service. This complimentary, value-added, service-delivery program helps buyers and sellers locate an array of services required before, during, and after the sale or purchase of a home.
Every real estate company offers service. Only Coldwell Banker offers this full complement of services — Coldwell Banker Full Service Marketing System™. Some people think just any real estate company will do. Others expect more.